What it Means to be an SRG Customer

Here at Sport Resource Group, we value our customers. This means the entire team here at SRG headquarters is dedicated to ensuring each and every interaction, transaction, and completion of an order with our customers falls within our ‘Customer Bill of Rights’. Created by owners Chris and Maria, SRG is a family owned and run business which is highly focused on customers feeling as though they are part of the SRG family. Want to know more about what it means to be a Sport Resource Group customer? Here is our complete Bill of Rights:

Customer Bill of Rights

  1. All Sport Resource Group customers should expect high quality service
  2. All Sport Resource Group customers should expect high quality products
  3. All Sport Resource Group customers should expect fair prices
  4. All Sport Resource Group customers will be treated with courtesy and respect
  5. All Sport Resource Group customers will receive accurate and current information
  6. All Sport Resource Group customers will have all phone calls and emails returned within 48 hours
  7. All Sport Resource Group customers will receive a precise explanation about any changes in your order
  8. All Sport Resource Group customers should expect confidentiality regarding all transactions
  9. All Sport Resource Group customers will have all questions or concerns answered thoroughly and completely
  10. All Sport Resource Group customers should expect to do business in a friendly, customer-oriented environment